Privacy Policy

1. Information We Collect

1.1. Information Collected Automatically

When you visit our website, the following data may be collected automatically:

• IP address

• Browser type and version

• Device information

• Cookie data

• Usage statistics (pages visited, time spent, etc.)

1.2. Information Provided by You

If you contact us via our website or forms, we may collect:

• Name and surname

• Email address

• Phone number

• Company name

• Message content

This information is used solely to respond to your request or inquiry.

2. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Responding to requests, questions, and quotation inquiries

• Managing customer relations

• Improving service quality

• Analyzing website performance and user behavior

• Ensuring security and technical improvements

We do not use your data for unauthorized advertising or share it with third parties for marketing purposes.

3. Sharing of Personal Data

Cast Döküm does not sell, rent, or transfer personal data to third parties.
Data may only be shared in the following situations:

• When required by law or official authorities

• With technical service providers (hosting, security, IT support) solely for operational purposes

These providers process data only as necessary and in compliance with GDPR/KVKK obligations.

4. Use of Cookies

Our website uses cookies to improve user experience and analyze traffic.

Cookies may be used to:

• Measure site performance

• Remember language and viewing preferences

• Analyze visitor behavior

You may disable cookies through your browser settings at any time.

5. Data Retention Period

Personal data collected is retained for:

• Up to 3 years for communication and inquiry records

• Up to 2 years for cookie and analytics data

After these periods, data is securely deleted.

6. Data Security

Cast Döküm takes industry-standard technical and administrative measures to protect your data, including:

• Secure server infrastructure

• Encrypted data transmission

• Access control

• Logging and monitoring

• Regular security checks and updates

7. Your Rights under GDPR/KVKK

You have the right to:

• Learn whether your data is being processed

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to data processing

• Learn the purpose of processing and parties to whom data is disclosed

To exercise these rights, you may contact us at:

📩 Email: info@castdokum.com
📞 Phone: +90 530 313 21 69

8. Changes to This Policy

Cast Döküm may update this Privacy Policy when necessary due to legal or operational reasons.
The updated version will be published on this page and become effective immediately.

9. Contact Information

For any questions regarding this Privacy Policy, please contact:

Cast Döküm – Bornova, İzmir, Türkiye
📧 info@castdokum.com
📞 +90 530 313 21 69